If you have any questions or inquiries kindly contact us on hotdeals.ae@gmail.com

Refunds & Exchanges

Cheerfulness of our customers is a priority; therefore we would like you to clearly outline these policies, in order to avoid dissatisfaction as we value your business.

Once a voucher is purchased it cannot be refunded or exchanged; including used vouchers, expired vouchers, double purchases, accidentally buying a voucher, change of plans, change of interest, personal reasons.

PAYMENT TRANSACTION

Hotdeal.ae accepts the below forms of payment;

  1. Credit Cards & Debit Cards, Visa & Master; please note exchange rates charges if you are using non UAE cards and certain Debit Cards may not work.
  2. Making payments to our Emirates NBD bank account; email the transaction slip to hotdeals.ae@gmail.com and we will email the voucher once we received the payment.

Bank Account Information:

Bank: Emirates NBD
Account Number: 1012353981101
Account Name: Logic Publishing FZE
IBAN: AE520260001012353981101
Swift Code: EBILAEAD

VOUCHER REDEMPTION

Once you have made the purchase of voucher on hotdeals.ae, you will receive said voucher by email, you can now redeem your voucher in accordance to the terms & conditions provided by the merchant. We promote and sell vouchers on behalf of the merchant. The merchant is the seller of the product or service not Hotdeal.ae and the merchant is solely responsible for any voucher you purchase. Hotdeals.ae makes no assurance about the standard or quality of any product or service provided by the merchant. Our promotional material is information provided by the merchant. Once redeemed or expired, a voucher cannot be used again.

USERS AGREEMENT

Users agree to use the Site for their own personal and non-commercial use.

  • (a) use the Site in a way that affects the availability of its resources to other Users;
  • (b) use the Site for any illegal purpose
  • (c) modify, copy, or offer for sale any information obtained from the Site.
  • (d) to notify immediately if users become aware of any unauthorized use of their Account
  • (e) each username and password must be used by a single user.
  • (f) to be responsible for all consequences resulting from use of their Account.
  • (g) Hotdeals.ae is not responsible or liable for any loss, damage, cancellations or any such issues caused by the merchant.
  • (h) User apprehends that we are solely an agent [to sell vouchers provided by the merchant on our website] between the customer and the merchant.

MODIFICATION TO T&C’S:

Hotdeals.ae reserves the right to modify these terms at any time, continuing to use this website following these changes means you are aware of the modifications.

USER POLICY:

Signing up on the website means that you agree to receive emails from Hotdeals.ae, for the confirmation and registration of deals and for receiving information on deals.

Hotdeals.ae collects user’s information for the purpose of; future promotions, registering on the website, issuing vouchers and processing payments, your information will not be shared with businesses or any other users.

FEES AND CHARGES:

Hotdeals.ae will not charge users any additional fees other than that mentioned for the voucher.

SECURITY & COPYRIGHT:

All material on this Site is protected by copyright; This Web site is secured with a secure payment gateway and is protected under the law. The merchant provides their own logo, pictures, information and voucher terms & conditions.