Frequently Asked Questions
Find your question here first. If there is no answer to your question, please contact us.
Once you purchase the voucher, it will be sent to you directly by email, check the information of your voucher on how it should be redeemed if any reservations are necessary to be made in advance. Print the voucher and present it to the merchant on arrival.
You also can access and print your purchased vouchers at any time from the your Account
You can access and print your purchased vouchers from the My Account section in the top menu- just click on the button and you will be able to see your purchased vouchers as well as other account details.
No, kindly check the details of the deal for validity period & any reservations necessary.
No, please read the conditions of a deal.
No the voucher is not valid with any other discounts or promotions.
Yes, you can.
Yes, we use a secure payment system, transmitted by SSL. Your personal and credit card details are safe at all times.
From 1st January 2018 all prices on Hotdeals.ae will include VAT if applicable.
If you have a business that you would like to feature on Hotdeals.ae we’d love to hear from you, email us on firstname.lastname@example.org
For more inquiries or issues our customer service team is available from Sunday to Thursday 9:00am to 5:00pm and can be reached on 04 3639816 or email us email@example.com